This position supports the following: customer experience initiatives; general communications; corporate relations; and other general department admin support. This position will be cross trained and will work collaboratively with administrative and customer service support positions.
Supports constituent communication to include: electronic, collateral materials and production.
Responsible for layout, testing, list integration and dissemination of all electronic constituent communications.
Responsible for website content updates as assigned.
Responsible for technical set-up and execution of info sessions (webinars); and general webinar technology support.
Supports sales administration with activities such as loading and sending blast e-mails, signage management, updating dashboards and coordinating and disseminating materials.
Supports the Network/ Special Interest Groups (SIGS).
Supports administration of the fellowship & awards programs.
Responsible for administrative and clerical duties such as scheduling meetings, making travel arrangements, logistics, giving information and routing telephone calls to proper individuals, and disseminating information to staff, members, committees, constituents, etc.
Assists with research, report generation, and preparing presentation/materials.
Maintains filing systems and databases.
Serves as back-up to member services associate and education associate positions.
MINIMUM QUALIFICATION OR EXPERIENCE
Education: Bachelor’s degree in business or related field.
Experience: 1-2 years in an administrative, support, or customer relations position - preferably in areas of association management, marketing, communications, and or consulting.
Strong communication and organizational skills.
Ability to manage time effectively and coordinate/deliver on multiple projects/tasks in a timely manner.
Attention to detail.
Comfortable with web technologies.
Customer service minded.
Ability to project manage.
Computer experience with Internet Explorer, various CRMs, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook and/or other data related software.
Adaptable: Demonstrate a willingness to be flexible, versatile and/or tolerant in a changing work environment while maintaining effectiveness and efficiency.
Personal and Professional Accountability: Ability to interact effectively and to work congenially in a small office environment. Understand ethical behavior and business practices, and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.
Since 2001, we've partnered with world-class companies to find superior talent that provides them with strong competitive advantages. Our unique blend of service offerings have allowed us to make a tremendous impact with our clients and continue to help them as they evolve. Our roots are in IT recruiting, but we've experienced tremendous growth since expanding into HR Recruiting, Recruitment Process Outsourcing (RPO), and Executive Search.