Join Our Team! We are a fun and empowered group of colleagues who take ownership in our brand. We are family owned and focused on multi-family and self-storage growth through both Acquisitions and New Development. We have communities in 13 states throughout the Midwest and southeast. We are seeking an experienced candidate to assume a newly created position of Director of Marketing and Training.
This position has oversight of a 2-person department and will be primarily responsible branding of our business and improving and maintaining our existing training platform. This position will report to the Vice President of Management.
Background must be in multi-family property management.
Sterling Group offers excellent training programs, career growth opportunities, and competitive wages and benefits, including medical, dental, short term disability, and life insurance; 401k (with company match); paid holidays; paid time off; EAP; and tuition reimbursement.
Criminal background and drug test are required. EOE.
Key Responsibilities • Develop strategic and property-specific marketing and sales strategies, including new construction and acquisitions. • Ensure an online presence at the property and corporate level, including reputation management • Ensure each website is updated promptly and accurately as needed • Responsible for ensuring all digital and collateral photography is relevant and clearly shows the best qualities of each community • Develop and build a creative social media campaign • Ensure all properties have print collateral as needed • Roll out standards for training protocol • Identify and develop a team of "training pros" in different positions throughout the field • Assist RDs and PMs with any special training needs • Create or procure relevant content for the LMS • Ensure LMS training is updated promptly and accurately as needed. • Ensure an effective onboarding program is in place and monitored to ensure new colleague success • Ability to speak in front of groups and participate in monthly and annual in person trainings • Grow both Marketing and Training programs to become robust support centers for the field • Willing to travel to properties as needed • Perform other duties as assigned Education and Experience • Bachelor's Degree or equivalent substantiated experience in multi-family industry • Minimum of 3-5 years of experience in a similar capacity • Superior communication skills with a strong customer focus • Sound relationship-building and interpersonal skills • Proven negotiation skills
About Sterling Group
The Sterling Group is a real estate investment services firm specializing in multifamily housing and self-storage facilities. Sterling is family-owned and vertically integrated. Its companies include development, construction, property management, and investment management. As the company grows so does the focus on investment partners, financial institutions, colleagues, residents, and other individuals that make up our invaluable customer base.