JOB RESPONSIBILITIES

• Provide support on maintaining systems and controls to ensure the Bank comply with rules and regulations in accordance with SFC Code of Conduct and HKMA guidelines
• Observing BOS policies and regulations at all times, include code of conduct, suitability, cross border restrictions and relevant ordinances of HK and Singapore
• Observing internal guidelines and maintaining data confidentiality
• Understands the basic mechanisms of common financial products and services
• Respond to all clients' enquiries and instructions, follow up on client issues and requests
• Coordinate with Product Groups, Operations and other functional counterparts
• Prepare account review materials for RM or IC review on a regular basis
• Provide administrative and client support to Relationship Manager/Senior Relationship Manager, include maintaining and updating client transaction records/ reports as well as client data (e.g. contact lists, account numbers, facilities details, status of credit reviews/ renewals, etc.), scheduling appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials, collecting and preparing product and marketing materials etc.

COMPETENCE REQUIREMENTS

• Minimum 1-3 years' related experience in client service, operations or sales support within financial institutions. Candidates with retail banking experience with solid knowledge in stock and FX execution will be considered
• Understand the basic mechanism of common financial products and services
• Knowledge in credit, sales and marketing is preferable
• Analytical, meticulous, sensitive to details and odds
• Excellent communication and customer service skills
• Fluency in Putonghua/English is essential for handling China/other Markets
• Possess of regulatory license is required.  (HKSI Licensing Examination Paper 1, 7 & 8)
• A good team player
• Effective communication and computer skills
• Ability to read Chinese preferable
• Attention to details and diligent

For interested parties, please kindly click on the APPLY button to send us your updated CV with current and expected salary.