The Marketing and Communications Coordinator will be responsible for assisting with strategic initiatives that engage, connect and inspire the School of Public Health and its community. This position will work closely with the project manager to create multi-media communications content and conduct a variety of coordination efforts for the team.
The Marketing and Communication team at UMSPH prioritizes collaboration and communication in order to achieve the highest levels of both efficiency and effectiveness. We pride ourselves in being one of the top marketing and communications units on campus, and in order to maintain our high standards, we are currently restructuring the group to meet the evolving needs of the School. This newly created position will play a pivotal role in creating multimedia content and providing coordination support to meet SPH goals. This role reports to the Project Manage
Multimedia Content 70%
Provide writing, proofing, and editing assistance as needed. (Example projects include the graduation program, Findings, development GO sheets, stewardship collateral, annual reports and presentations.)
Create multimedia graphics for school-wide marketing initiatives. (Example projects include: invitations, event marketing materials, brochures and social graphics)
Oversee asset management of SPH logos, photos and videos.
Respond to inquiries for images from departments, centers or offices around SPH, or from the News Service.
Develop and manage communications and marketing tool kits for departmental priorities outside of centralized MarComm scope.
Coordinate faculty/staff photo shoots, and handle requests for professional headshots that fall outside of this scheduled day.
Submit videos for captioning via AST captioning service.
Assist with media clip management and distribution.
Monitor web ticket system and, in partnership with the web administrator, resolve issues and requests.
Act as the manager of the school wide display space by creating strategy and timelines for the most effective use of space.
Manage email segmentation lists and the distribution for alumni, donor and departmental communication through constant contact.
Update, troubleshoot, and maintain content on primary SPH website.
Gather and assist with the tracking and reporting of MarComm metrics and efficiencies to ensure optimal results
MarComm Administration 30%
Act as a liaison for agency work on behalf of the Executive Director to monitor and track communication, progress and payment.
Manage the purchase order and invoice process, financial tracking and budget reconciliation for the MarComm budget to ensure accurate spending.
Order, manage and inventory branded swag items.
Manage the central email address firstname.lastname@example.org for inquiries and requests
Management and maintenance of publications mailing list, including coordinating address changes with the centralized DART database
Serve as a point of contact for Human Resources, assisting with candidate hosting and on-boarding and off-boarding process for new team members
Coordinate travel for the MarComm team then prepare and submit expense reports and hosting documentation for reconciliation to maintain necessary documentation.
Organize MarComm team meetings and retreats.
Organize and distribute materials for meetings, presentations, interviews, cultivation activities and events
Provide on-site staffing for events when necessary i.e. Graduation, Board Meetings, Alumni Engagement Events
Bachelor’s degree required.
1-3 years of previous work experience preferably in marketing, communications, higher education or a related field.
Strong communication and interpersonal skills; specifically in spelling, grammar, punctuation and proofreading.
Proficiency with industry-standard design concepts and software.
Experience in creating design projects for distribution across multiple communications platforms.
Excellent customer service negotiation and problem solving skills.
Ability to manage multiple projects and priorities and meet challenging and changing deadlines
Display good judgment while operating in a flexible and professional manner.
Demonstrated ability to develop good relationships with an array of personalities.
Ability to work both independently and as a team member.
Ability to use discretion when dealing with highly sensitive information.
Expertise in Google Applications, Microsoft Word, Excel, InDesign and PowerPoint.
The University of Michigan is an equal opportunity/affirmative action employer.